Designer
Hi there! I am Eric, an academically schooled designer who creatively connects user expectations with the envisioned experience. I translate concepts in a playful yet intuitive way which can be used by users from various backgrounds. I shift between levels of abstraction so creations are technically and creatively achievable by being analytical, methodological, and pragmatic.
In my daily activities I strive to deliver tailored and surprising experiences and highlight and shape the interactions between user and intervention. My enthusiasm kicks in if am involved in bringing ideas to life. Ideally by cooperating in creating testable prototypes to ensure that it meets the desired experience. My aspiration is to design experiences that will maximize the envisioned visitor engagement for any audience.
Cyclist
I love cycling. It’s my thing. The road is my muse and you can find me there contemplating life.
Woodworker
Tinkering with wood and creating simple objects with my hands is a great way to spend my free time.
Experience
User experience designer
Exact
December 2022 – now
150K+ businesses and accountants rely on our software to manage their numbers. 🧮 I design proactive, seamless and personalized digital experiences focused on guidance. I actively represent the voice of the customer. 📱💻
Some initiatives I was involved in as a key contributor:
🤖 Designed a conversational AI-powered chatbot for improving customer journeys for support and guidance.
🎓 Centralized training materials within the support portal, allowing users to easily browse and register through a newly designed training catalogue.
🚀 Formulated guiding principles and created a coherent digital experience via different communication channels.
🧭 Gave users a platform to voice their suggestions to help improve the products and inform the roadmap.
🔎 Improved the way users find an answer to their question, with a self-service approach.
Experience designer
Kiss the Frog
November 2019 – May 2022
I created bespoke software experiences for interactive installations in museums, science centers, and other special places. 🕹️🎮
By mixing the physical with the digital world we told stories. We pioneered all forms of digital media and technology to add the magic touch. 🪄
Notable exhibitions and interactive experiences I helped in shaping:
📺 Sound & Vision, Hilversum — The new Media museum
💣 Nationaal Militair Museum, Soesterberg — Xplore Command Center
🛶 VRAK Museum of Wrecks, Stockholm — The Assignment
🍿 Eye Filmmuseum, Amsterdam — Eye Catcher
🎖️ Maczek Memorial, Breda — Interactive Wall Map
User experience designer (graduate intern)
WeHelpen
January 2018 – December 2018
In this master graduation project I developed an abstract projection about the context of confused behavior.
I designed a tangible rotatable disc to allow people who experience confusion to formulate their needs in such a moment. 🥏
This was based on an abstract projection and several co-creation sessions about the context of confused behavior. 🖍️
User experience designer & co-founder
Petsonalized
February 2017 – June 2017
In this startup venture which I co-founded, we designed a parametric solution to 3d-print orthopedic braces for pets. 🐶
I developed a minimum viable product for veterinarians in the form of a mobile application to capture the images and conceptualized a parametric model.🦿
User experience designer (student project)
Kiss the Frog
September 2016 – January 2017
We designed a device to allow museum visitors to listen to thoughts about displayed artifacts and leave anonymous thoughts by recording. 🐚🎤
I was responsible for gathering the user insights, user testing, prototyping, and for maintaining the overall vision. 💎
User experience designer
Applify.com
March 2015 – June 2015
I was the sole designer tasked with the development of new digital print products, rethinking the interaction of the service portfolio, and in co-developing code and shaping the interaction and experience. 🖨️
Concept trainee
0to9 Cross Creative Agency
February 2014 – June 2014
In this traineeship I developed my conceptualization skills for creative advertising. 📢
I was involved and entrusted with the creative research and worked along in challenging campaigns, branding, and identity of large corporations. 🎭
Product designer
MINT Greenhouses
September 2013 – January 2014
MINT developed and designed a step-by-step instructional manual in an innovative, picture-oriented way for tropical farming. 🌱
We were stationed in Kenya. We created it for people who want to increase their livelihood by small-scale greenhouse food cultivation. 🍅 MINT built the first MINT Greenhouses and started up a fund for future expansion of these greenhouses, and we started the initial distribution of the developed manuals.
Education
Design for Interaction
Master of Science – University of Technology Delft
September 2015 – June 2017 & January 2018 – December 2018
In this hands-on graduate program I learned to design by focusing on the way a user understands, uses, and experiences a product. It emphasizes analyzing needs and tuning the researched relevant parameters to optimize interaction, through design according to a vision. I embraced learning by iteration through creating demonstrators and putting them to the test with potential users.
Industrial Design
Bachelor of Science – University of Technology Delft
September 2010 – April 2011 & September 2012 – December 2014
During this undergraduate program I learned to design by combining three pillars: human traits, technology, and business. I received training in technical aspects with production, static and dynamic behavior of products, and material characteristics, but also soft skills. I enjoyed this thorough base and learned to integrate the multidisciplinary aspects in team settings to convert target group needs to consumer products.
International Entrepreneurship & Development
Minor – University of Technology Delft
September 2013 – February 2014
During this minor I learned about what it means to be an entrepreneur, especially in a developing country. In the second phase we put this expertise to the test and we started an international project abroad to benefit a local sustainable trend.